FAQs

Frequently asked questions

We cover all areas within Greater London and the surrounding counties of Essex, Hertfordshire, Surrey & Kent.

All types – but normally houses or flats with a minimum of 3 bedrooms and 2 reception rooms.  We are also looking for modern one or two bedroom apartments in or near the city centre.
Not necessarily. We take on fully furnished, part furnished and completely unfurnished properties.

Yes. we have a Guaranteed Rent Agreement with yourselves and then we place our own LHA or professional tenants into the property. We guarantee the rent so you don’t have to worry.

We do not pay a deposit as we are taking the property on a long term management basis and are guaranteeing the rent and any intentional damage to the property.
We will set up a monthly standing order direct to your bank account for the agreed rent. This will be paid each and every month for the duration of the contract and is guaranteed to be on time each month.
Zero! We don’t take fees from Landlords! Not a single penny.
We manage any ordinary maintenance costs and we pay for it. So, unless there are extraordinary maintenance problems (eg. the boiler has to be replaced, damp issues, the roof collapses, etc), it is our duty to manage the problem, fix it and pay for it.
Yes that’s not a problem. We can take on 1 or 100 houses from you, provided they meet our criteria.

We have a regular cleaner who cleans all the communal areas and who is also ‘our eyes and ears’. This service is not provided if you go down the normal lettings route.

We have a Maintenance Manager and a team of fully qualified tradesmen that we use for maintenance and general repairs.
To date we have never had any major damage done to any of our properties. We follow a stringent quality control process in the shape of regular inspections and cleaners. If there is any minor damage we recover the cost from the tenant.
We will be responsible for all minor repairs and maintenance. As the landlord, you will still be responsible for safety compliance but we will manage and arrange this for you.
No, we are your tenants. We deal with all of our own tenants, all phones calls, emails, viewings, meetings etc. We do all the legwork for you, so you can relax.
That’s our problem not yours. This very rarely happens in reality, but when it does we cover the cost and you receive your full rent as promised.
You can have as little or as much involvement with your property as you like. We understand that some Landlords (especially at the start of our working relationship) like to be a little more hands on until they trust us 100% with their assets. However, the whole idea is that it gives you hassle free rent while you sit back and relax!
We ask for a minimum Fixed period of 12 months with no break clause.

Would you like to speak to an expert?

We're always happy to hear from you. Our office number is 020 8088 0848 if you'd like to call. Alternatively, you can contact us by email

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